The Credit Manager role is responsible for maintaining credit procedures throughout the hotel in accordance with local and corporate policies and procedures. Key responsibilities include: 1. Establishing and maintaining local credit policies and procedures regarding invoicing, credit cards, collections, inquiries, and check payments, and preparing monthly and yearly end reports in accordance with established corporate guidelines. 2. E nsuring timely (same day if possible) and professional handling of guest or credit card company inquiries. 3. Guaranteeing prompt and accurate billing of all accounts and timely follow-up on collections. 4. Maintaining credit histories, approved credit applications in writing, and other records for regular hotel accounts. 5. Ensuring that the check-in/check-out procedure adequately protects the hotel without burdening or delaying guests. 6. Developing and maintaining relationships with regular clients to promote communication and aid in collections. 7. Preparing and conducting a monthly credit meeting. Requirements - Professional degree in business administration, tourism, or related field or equivalent experience of 2 years in the role. - Minimum 3 years of experience in the hospitality industry in similar roles or as front desk supervisor, reservations auditor. - Knowledge of: - - Reception procedures - - Invoicing - - Accounts - - Basic accounting processes (debit and credit) - Intermediate Excel skills, basic accounting systems knowledge, and PMS system familiarity (Opera, Zeus, etc.) What We Offer - Competitive salary - Excellent training and development opportunities - Free accommodation in other Four Seasons hotels and resorts - Free laundry service for employee uniforms - Employee meal service Work Schedule Full-time We are dedicated to perfecting the travel experience through continuous innovation and the highest standards of hospitality. Four Seasons offers the opportunity to build a lifelong career with global potential and a real sense of pride in work well done.