Join to apply for the Healthcare QA Sup QP/RP role at UPS . Job Summary The Healthcare Quality Assurance (QA) Supervisor communicates the quality policy and objectives to help ensure the maintenance of overall healthcare compliance for the operation/department. The successful candidate will advise on the development of standard operating procedures (SOPs), review and approve client and facility work instructions, train QA personnel and internal clients on SOPs and regulatory topics, and oversee the maintenance of quality documents. This position participates in internal, client, and agency audits, and follows up on audit outcomes. The HC Quality Assurance Supervisor maintains knowledge of healthcare quality and regulatory requirements and assesses and addresses risks associated with transporting healthcare and food products. Responsibilities Monitors and instructs for compliance with UPS SCS site license requirements according to Italian regulation. Promotes issue resolution, risk management, continuous improvements, and project initiatives. Facilitates, hosts, and responds to audits (Internal, Regulatory Agencies, and Clients). Assists with creation, revision, and approval of Controlled Documents (SOP/WI/Forms). Provides investigation and Non-conformance reporting, including development of proactive strategies for preventing recurrence. Manages changes control. Provides quality and regulatory compliance guidance to clients and internal staff. Supports growth of new and expanded facilities, clients, and services. Participates in environmental control and CDS security emergency response teams. Performs responsibilities related to direct reports, including risk assessment, task delegation, performance evaluation, skills development, constructive feedback, formal performance review, and career development. Qualifications Bachelor's degree or international equivalent in Pharmacy-CTF required. Pharmaceutical and healthcare industry experience preferred. Quality Assurance experience preferred. QP designation required. Employment Type Permanente UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. #J-18808-Ljbffr