Location: Remote | Type: Full-time At Curv Group, we build product-driven, creative brands like Floatie Kings and Create Custom Molds. Every project we handle is custom, fast-moving, and a little bit wild—in the best way. We’re looking for someone sharp, organized, and execution-focused to become the operational link between our Sales, Design, Engineering teams, and our customers. This is not a traditional Customer Success role. It's highly logistical, central to team coordination, and critical to ensuring smooth project delivery. What You'll Do - Coordinate quotes and design requests from Sales, ensuring quick turnaround and accurate handoff to the Design team - Manage projects from post-sale to delivery, prioritizing based on urgency and revenue potential - Track timelines, flag delays, and proactively communicate with internal stakeholders - Act as the main point of contact for customers after the sale, providing updates, answering questions, and escalating issues when needed - Keep project tracking tools accurate and up to date, and suggest process improvements when you identify bottlenecks What We’re Looking For Must-Have Skills - Experience managing multiple fast-paced projects (familiarity with Kanban, Scrum, or similar methodologies) - Strong organizational skills and attention to detail - Clear and professional written communication; comfortable handling customer conversations via email and occasional Zoom or phone calls - Proficiency with tools like Trello, Asana, Google Sheets, and CRMs Key Soft Skills - High emotional intelligence: able to stay calm under pressure and empathize with customers and teammates - Flexibility and prioritization: able to triage what’s urgent vs. what can wait - Clear communicator: can relay technical or logistical information in simple, actionable terms - Independent and proactive: comfortable working autonomously, learning fast, and making (and fixing) mistakes as part of the process - Adaptability: thrives in environments where processes are still being built and is motivated by solving chaos Nice-to-Have - Familiarity with manufacturing or production workflows - Experience using quote databases or CRMs like Pipedrive or HubSpot - Background in process improvement methodologies (Lean, Six Sigma, etc.) What We Offer - 100% remote work - USD-based salary + performance bonuses - PTO policy. - Growth opportunities within a fast-paced and rapidly scaling company Sound like a fit? Apply now and help us deliver custom, creative, and high-impact projects that make Curv Group a dream partner to work with.