Job Description The role of a Cash Allocation Team Leader involves overseeing the accurate and timely posting of client payments for services rendered. This position ensures full compliance with corporate accounts receivable policies and cash allocation best practices. This leader will be responsible for ensuring that all team members are working efficiently and effectively to meet service level expectations. They will also monitor and follow up on unidentified payments to support prompt resolution and proper allocation. In addition, this leader will collaborate with internal teams to resolve payment discrepancies and support smooth accounts receivable operations. They will oversee the performance of the cash allocation team, providing guidance, coaching, and training as needed. This role requires strong analytical and problem-solving abilities, with attention to detail and accuracy. The ideal candidate will have experience in high-volume transaction processing and bank reconciliation, as well as a solid understanding of credit risk, payment application, and AR cycle controls. Required Skills and Qualifications - Bachelor's degree in Finance, Accounting, Economics, or a related field. - Minimum of 3 years of experience in Accounts Receivable and Cash Allocation processes, preferably within a knowledge or shared service center environment. - Proven experience in high-volume transaction processing and bank reconciliation. - Solid understanding of credit risk, payment application, and AR cycle controls. - At least 1 year of experience leading or supervising a team, with strong people management and coaching skills. - Strong analytical and problem-solving abilities, with attention to detail and accuracy. - Proficiency in financial systems and tools; experience with ERP platforms is a plus. Benefits - Competitive salary. - Opportunities for career growth and professional development. - A collaborative and dynamic work environment. - Recognition and rewards for outstanding performance. Others - We offer a comprehensive benefits package, including medical, dental, and vision coverage. - We provide opportunities for professional development and training. - We foster a diverse and inclusive workplace culture.