Job summary We seek a Middle+ / Senior Service Desk Specialist remotely in Colombia to ensure the smooth operation of IT infrastructure using modern approaches. Responsibilities - Provide efficient remote technical support to Ideals employees - Maintain internal service health: monitor, diagnose, and resolve failures - Manage cloud server lifecycle: procurement, contract renewals, and optimization - Administer cloud services: access, usage, licensing, and automation - Manage hardware-related tasks, including overseeing the shipping, retrieval, and tracking of employee equipment through our vendor - Enroll and manage Windows and macOS devices through MDM solutions - Collaborate with the Information Security team on security-related tasks - Execute seamless migrations of cloud and on-premises services Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora