About the role - As a Chargeback Analyst, you will be responsible for efficiently managing and resolving transaction disputes, ensuring compliance with deadlines, regulations, and the standards set by Visa and Mastercard. Maintaining high-quality standards, meeting established deadlines, and proactively identifying and resolving issues are key elements for success in this role. What you will do - Chargeback reports, transaction reports, and other necessary operational reports related to acquiring. - Transactional reconciliation of chargeback operations. - Chargeback management. - Tracking and managing any issues that arise. - Developing operational procedures related to the tasks associated with your role. What you need to succeed - Bachelor’s degree in accounting, Business Administration, Finance, or related careers. - 1 year of experience in chargeback management. - Global-level knowledge of acquiring - Previous experience in roles related to acquiring and financial transactions, transaction reconciliation, preferably in operations areas within financial institutions (Banks). - Advanced knowledge of Excel and office tools. - Technical knowledge of payment systems, financial platforms, and chargeback financial processes. - Administration, analysis, data matching, and database management (SQL, Access, others). #J-18808-Ljbffr