This is an exciting opportunity to join an innovative business with ambitious plans and be part of a global People team. We are looking for a People Associate & Office Manager to lead the delivery of excellent end to end people administration support. The role combines the operational responsibility of the People function in the region with site leadership support and office management responsibilities to ensure the office runs smoothly and the team is engaged. You will work with managers and their teams on a wide range of people-centred activities to meet business needs and help create a positive and inclusive culture. Please note the nature of this role will require you to be on site most days. Also please note that we will not accept any applications from candidates who do not have office management experience. Key Responsibilities Office Management and Site Leadership Support Oversee management of the office premises including overall responsibility for office services, insurance, service supplier management, etc. Support local senior managers in liaising with building management and suppliers and arranging payments/ rent where applicable. Set up and manage the office to create a positive and productive working environment for all colleagues. Organise team building and social events for the office. Manage the ordering and purchase of reasonably necessary office supplies, including computer equipment, kitchen and bathroom supplies and general stationery. Lead on Health and Safety for the office and undertake relevant H&S and first aid training when required. Ensure appropriate office security arrangements are in place. Maintain an office budget. Liaise with senior managers across the region to help ensure good local practice in employee health, safety and wellbeing and support local engagement activities. Collaborate effectively with all functional managers across the business to ensure an integrated approach to delivery and effective coordination of country-based activities and people management. Provide practical and pastoral support to colleagues on site to help promote a positive culture of high performance in line with our Values and create a sense of community for everyone in the office. Liaise with and provide regular feedback to functional managers to support management of performance, attendance, punctuality, conduct, and wellbeing of dotted-line reporting colleagues. Arrange and sign contracts and agreements on behalf of the company as permitted under the Delegation of Authority policy, manage payroll and payment of invoices under the supervision of the Finance team, liaise with local government agencies, and ensure the good operation and standing of the company. General Provide full administrative People support for designated teams. Work as part of the People team to provide a seamless, positive and inclusive employee experience at every point in the employee lifecycle. Liaise with regional managers and teams to maintain strong connections and to ensure all duties for the local region and for the People team are clearly defined and well managed. Support the Head of People and line managers in implementing organisational changes and plans in order to achieve objectives and minimise risk. Undertake specific ad hoc project work as required by the Head of People and the Chief Legal and Compliance Officer. Provide cover for colleagues / team members in their absence. Any other duties reasonably required for the role. Human Resources Assist in the application and interpretation of employment policies and procedures and relevant legal requirements to ensure good practice, legal compliance and fairness. Oversee statutory leave arrangements to ensure timely and appropriate communication with employees and fulfil legal obligations. Manage the end-to-end recruitment process to achieve high candidate quality and maintain good practice. Manage the administration of all starters and leavers to ensure a professional service is maintained and compliance and payroll requirements are met. Oversee delivery of onboarding provision for new starters and monitor individual orientation and probation periods to ensure the needs of individuals and the organisation are met. Review and refresh template documents and online materials so that they reflect our employer brand and culture. Carry out exit interviews to provide feedback for managers to act on. Oversee database of completed performance management documentation to enable quality audit and ensure accurate record-keeping. Promote our desired business culture by acting as a role model for our Values and constructively challenging contradictory behaviour. Contribute regularly to internal communications in order to educate and inform employees. Oversee local team building and communications activities so that people in all offices can participate. Work with the Head of People to research, cost, present and implement recommended benefits for the regions. Manage efficient administration of payroll, pension, and local benefits schemes. Promote benefits externally with clear branding to help attract candidates. Work with the Head of People to research, recommend and implement initiatives to promote health and wellbeing. Support and educate line managers to be the first port of call for employees on wellbeing matters and to manage absence and ill health effectively. Undertake pre-employment checks on all new starters to ensure policy compliance and minimise risk. Manage offboarding of employees to ensure contractual obligations are met. Prepare the monthly payroll and any changes including sales commission, benefit claims and incentives, and liaise with the local payroll provider to ensure payroll deadlines are met. Provide information for the employee database to ensure employee data is accurate and up to date. Monitor statutory and other absence arrangements to ensure compliance with legal and good practice requirements. Experience and Qualifications Educated to degree level in a relevant discipline Strong office management experience Track record of human resource administration experience Previously worked for an international Company Previous experience using HR Systems Computer literate and in particular previous experience using Teams, Microsoft applications Applied employment law knowledge within Colombia – essential Person Specification Keen to promote best practice High standard of writing in Spanish and English including good grammar, composition and letter-writing skills Fluent in spoken Spanish and English Strong communication and influencing skills Collaborative and supportive style and is able to build rapport quickly Enjoys interacting with the business and helping to build the right culture Good attention to detail, high standards of accuracy and quality of work Calm, practical and down to earth approach Effective organisation, planning and prioritisation skills A team player who enjoys contributing to joint success and delivery A self-starter who works well without close supervision Flexible and ‘can do’ approach to achieving tasks of varying complexity and detail Resourceful in using appropriate sources of professional advice and expertise IT literacy: Microsoft Word and Outlook Intermediate; Excel and PowerPoint Basic; use of simple databases Some flexibility in working hours is required given the international scope of the People team Local Benefits in Colombia 15 days annual leave plus public holidays Birthday off Hybrid working 4 weeks of ‘work from anywhere’ 13thmonth salary Medical allowance Employee Referral Scheme Learning & Development platform Friendly office with plenty of social events and team building days Well-stocked kitchen for all to use #J-18808-Ljbffr