Title: Associate (AFR) Location: GSC BOG Supporting the logistics operations, end to end PO management, claims management, pre-alert management, virtual invoicing processes, carrier management, reporting and proactive monitoring Key Responsibilities: - Proactive Monitoring for different lanes negotiated with the final customer. - Analysis of pending information and late shipments with their respective action plan. - Backup of all reports performed for the account. - Registering costs in CW - Support and knowledge in the logistics operations through proactive management and monitoring. Skills / Requirements: - Professionals/students in Industrial Engineering, Business Administration, International Business or similar occupations. - Excellent verbal and written communication skills & business skills in English and Spanish. - Good level of MS Excel and other MS Office tools. - Customer service and communication skills. - Teamwork and autonomy Relevant information: - Type of Contract: Indefinite - Directly with DHL Colombia. - Performance bonus up to 16% of salary