Apply Now Job Title Associate Manager, B2B Sales Job Description The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationships through a balanced level of engagement with Sales Director and external facing clients. Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction. Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date. Be an enabler to remove roadblocks and help the team resolve challenges to support sales opportunities. Monitor and drive team call time and productivity and conduct weekly performance reviews and coaching sessions with all team members. Analyze data, performance and customer experience trends to develop strategic sales plays and best practices for client/specific territories. Stay current on developments in client services and within the market and ensure the team is informed on the latest trends. Be a point of escalation for our clients and respond promptly to any issues. Maintain a balanced level of communication with Sales Director and external facing clients to ensure strategic client relationships are fostered and developed. Work with client contact on reporting and forecasting. Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs). Coordinate team incentives and Sales Performance Incentive Funds. Partner and build business relationships with all partners to ensure customer expectations are met. Location: COL Bogota - Cra. 15 #77-50 Language Requirements: English (Required), Spanish (Required) Time Type: Full time #J-18808-Ljbffr