Resumen Elevate Your Career with TP Join Us as a Bilingual Retention & Loyalty Expert! At TP, we offer jobs and create careers. As a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. Why TP? With over 45 years of global leadership and more than 25 years in Colombia, TP is the #1 provider of digital business services. We have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. When you join TP, you become part of a company that’s recognized worldwide for its excellence and commitment to its people. Responsabilidades Your Role As a Bilingual Retention & Loyalty Expert, you will: Provide exceptional customer support via phone. Solve customer inquiries efficiently and professionally. Maintain accurate records of customer interactions. Represent TP’s world-class standards in every conversation. Requisitos What We’re Looking For Language Level: Advanced English B2+/C1 High School Diploma (physical copy required). Availability: Training Schedule: Monday – Friday, 8AM – 5PM Operations Schedule: Work shifts between 7:00 AM – 7:00 PM | 2 days off | 42 hours per week Benefits Competitive Salary: Earn from $2,800,000 COP/month + hiring, performance and long stay bonuses! Career Growth: 80% of our leaders started in entry-level positions. Your potential has no limits here! Work-Life Balance: A full-time schedule (42 hours/week) with structured shifts and two days off. World-Class Training: Continuous learning and development programs designed to fuel your success. Multinational Experience: Be part of a global company with a diverse and inclusive culture. Location Bogotá, ConnectaAc. 26 #92-32 Ready to Take the First Step? Join our exclusive Zoom session to learn more and secure your spot at TP. Monday to Friday | 11 AM or 3 PM Join here: Availability is limited—early entry is encouraged - This session could be the first step toward your next big opportunity! If you're unable to join, explore more details on our website or reach out to us directly via WhatsApp to +57 301 4105017. Terms and conditions apply.