(GQM234) | SALESFORCE SOLUTION ARCHITECT, FIELD SERVICE

Agrisano Unternehmungen


Salesforce Solution Architect, Field Service We are seeking a seasoned Salesforce Solution Architect to join our Field Service team. About the Role: This is an exciting opportunity for a motivated and experienced professional to shape the future of business through innovative Salesforce solutions. Key Responsibilities: - Facilitate business process reviews to identify customer requirements and processes. - Translate customer requirements into Salesforce design, leveraging best practices and minimizing the need for custom development. - Configure Salesforce Field Service Cloud solutions. - Develop technical requirements and specifications for customers and the technical delivery team. - Drive best practice UX design into each and every aspect of solution delivery. - Manage all aspects of projects and customer communications. - Deliver customer end user training and documentation. - Oversee and be accountable for the successful completion of all aspects of assigned projects. - Exercise independent judgment on enterprise level projects with minimal direction from senior management. - Lead vision and strategy discussions with contact center and customer service leadership. - Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our customers. Requirements: - 3+ years project experience in a hands-on technical consulting and project management role. - 2+ years of project delivery experience with Salesforce. - Demonstrated ability to document requirements for technical resources, and ability to fully understand technical solutions leveraging Apex, VisualForce and Web Services. - Experience leading Enterprise Service Cloud projects - including ground-up Field Service and Sales Cloud deployments. - Experience leading multiple Salesforce Project deployments including release and multi-environment management. - Professional experience owning the end-to-end Software/Systems Development Lifecycle (SDLC). - Deep understanding of Salesforce administration required (Service Cloud and Sales Cloud). - Expert-level experience in designing and creating Service Cloud solutions using Salesforce declarative configuration. - Experience with Communities and Wave Analytics highly preferred. - One or more current Salesforce certifications (Admin/Advanced Admin, Sales/Service Cloud/CPQ/Field Service, Platform Developer 1 or 2, App Builder), multiple certifications preferred. Preferred Skills: - Proven ability to successfully juggle multiple projects, deliverables and deadlines simultaneously. - Ability to understand and assess how business processes can be improved using Salesforce. - Great with customers, quickly builds credibility, and a fantastic team player. - BS in Computer Science, Engineering, or similar technical degree or equivalent experience. About AgriSano Unternehmungen: We are a forward-thinking organization dedicated to innovation and excellence. Our team is passionate about delivering exceptional results and making a meaningful impact. What We Offer: - Remote work opportunities with flexible schedules. - A dynamic and supportive work environment. - Ongoing professional development and training opportunities. - A competitive compensation package. - The chance to work on cutting-edge projects and collaborate with talented professionals.

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