We are seeking a highly skilled and experienced professional to join our team as a Senior Customer Data Analyst. This role plays a crucial part in analyzing customer behavior, service performance, and engagement trends to drive business growth. Key Responsibilities: - Analyze complex datasets from multiple sources, including CRM systems, project management tools, and customer success platforms - Develop and maintain data pipelines and models for efficient data retrieval and analysis - Conduct exploratory data analysis to detect trends, patterns, and correlations in customer behavior and service use Required Skills: - Bachelor's degree in a quantitative field such as Data Science, Statistics, Mathematics, Economics, or Computer Science - 10+ years of experience in data analysis, preferably within Professional Services, SaaS, or a technology-driven organization - Strong proficiency in SQL, Python (Pandas, NumPy, Matplotlib, Seaborn), and data visualization tools such as Tableau, Power BI, or Heavy.ai About This Opportunity: This is a chance to join a pioneering company that empowers businesses to thrive with bespoke teams and seamless integration. We value professionalism, innovation, and collaboration.