Overview Connecting clients to markets – and talent to opportunityWith 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we're a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.At StoneX, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance.Corporate: Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you'll have the opportunity to optimize processes and implement game-changing policies. Responsibilities Position Purpose: In this role you will create compelling data driven personalized content that highlights and promotes StoneX goals and values and drives customer engagement and revenue. Using SalesForce Marketing & Service Cloud platforms, and omni-channels (primarily email, SMS, WhatsApp & Push), you will craft compelling narratives and build engaging visual content and customer journeys. In addition, you will act as a key point of contact for our partner vendors (existing and new) to ensure that StoneX maximizes our technology investment and regional opportunities.Primary duties will include:Management of the end-to-end campaign creation process including as needed writing briefs, editing templates, coding Cloud forms, and advanced email asset development which will be used and communicated across SF platformsManagement of email content and customer journeys that engages customers and regional stakeholders including delivery of new innovations and best in class use of our tools and platformsMonitoring the performance of content and campaigns across various channels using analytics tools and continual Test & Learn optimizationCollaboration with internal stakeholders to develop content messages, email widgets and modules, themes and topics, which communicate regional market and StoneX business objectivesBe the point of contact for stakeholders and regional markets when the CVM Lead for a region is not available, dealing with situations as they arise, independently, while applying best judgmentConsult on complex issues as required for your specialism (Movable Ink, HTML, AMP script etc) providing advice to support the resolution of any issuesIdentify ways to mitigate risk and develop operational procedures in support of the control and governance agenda and regulatory needs for our industry sectorCollaborate with other areas of the business, for business aligned support and to keep up to speed with regional business activity and strategyEngage in complex analysis of data from multiple sources of information, internal and external sources, to solve problems creatively and effectively Qualifications To land this role you will need: Two+ years experience in a similar roleStrong Salesforce Marketing and Service Cloud knowledge and experience including Automation Builder and EinsteinProven track record of delivering email campaigns and journeys within large, cross functional teams that improve client retention and LTVStrong organizational skills with the ability to manage multiple projects and deadlines, while effectively prioritizing email requests that align with internal goalsExcellent communication skills, comfortable working across teams and with diverse stakeholdersExperience working cross-functionally with campaigns, operations, content & creative teamsStrong understanding of email best practices and compliance standardsProactive and goal orientatedCommitment to continuous improvement and best practiceFluent English and Spanish (please submit your application in English)What makes you stand out:Familiarity with CRM marketing tools and platforms including Movable Ink and Power BI is a plusEducation / Certification Requirements:Educated to degree level or equivalentWorking environment: Hybrid#LI-Hybrid #LI-MA1