Join Us as a Customer Support Expert Expert! 🌟 At TP, we offer jobs and create careers. As a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. Why TP? With over 45 years of global leadership and more than 25 years in Colombia, TP is the #1 provider of digital business services. We have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. When you join TP, you become part of a company that’s recognized worldwide for its excellence and commitment to its people. Your Role As a Customer Support Expert, you will: · Provide technical support to customers by leveraging knowledge in technology or electronics. · Communicate effectively with customers to understand their needs and offer appropriate technology-related solutions. · Assist customers in identifying and resolving issues to ensure a positive experience. · Represent TP’s world-class standards in every interaction. What We’re Looking For · Language Level: B2 english level to connect with global clients. · Education and Work Experience Requirement: High school diploma, Professionals or Technologists in related fields (technology, electronics, etc.) with at least 6 months of experience in technical support or customer service. · Availability: Full availability for our structured schedules, 42 hours per week + Weekends OFF. Time slot from 7:30am to 7:00pm (You will be scheduled to work 42 hours in between these time frames) · Skills & Qualities: Excellent communication, Problem-solving, Technical knowledge. Ability to build and manage relationships with clients, guiding them through digital media solutions. Why Choose TP? · Competitive Salary: COP $2.576.000 · Career Growth Programs and Employee Welfare Fund · Work-Life Balance: 42 hours per week! | Weekends off Type of contract: Indefinite term contract · World-Class Training: Continuous learning and development programs designed to fuel your success · Multinational Experience: Be part of a global company with a diverse and inclusive culture Location Bogotá AC 26#92-32 Terms and conditions apply.