Sales Team Manager – Barranquilla (Onsite) Location: Barranquilla, Colombia Employment Type: Full-time, Onsite Company: OP360 (OfficePartners360) About OP360: OP360 is a global workforce solutions provider established in 2006 by experienced entrepreneurs. With a strong commitment to a relationship-first philosophy, we pride ourselves on being a trusted partner to brands and businesses around the world. Our comprehensive suite of services includes inbound and outbound customer support, data center operations, outbound sales, finance and accounting, technical support, software and web development, and a wide array of back-office solutions. At OP360, we are passionate about driving innovation, agility, and competitive advantage for our clients. Position Summary: We are looking for an experienced and driven Sales Team Manager to lead and support our growing sales team in Barranquilla. This is a leadership role ideal for someone with a solid background in sales operations, team management, and client engagement. The Sales Team Manager will play a key role in executing sales strategies, ensuring exceptional customer service, and meeting or exceeding performance targets. Key Responsibilities: Lead, manage, and motivate a team of sales representatives to meet and exceed individual and team sales goals Monitor daily operations and sales activities, ensuring alignment with company standards and best practices Analyze sales metrics and performance data to identify trends, gaps, and opportunities for improve Develop and implement effective sales training programs and coaching initiatives Foster a positive and productive team environment, encouraging collaboration and continuous development Work closely with clients and internal stakeholders to align on business goals and expectations Provide regular reports and insights to senior leadership on team performance, client satisfaction, and strategic initiatives Handle escalated customer issues and ensure high levels of client service and retention Maintain up-to-date knowledge of industry trends, product offerings, and competitive landscape Qualifications: Proven experience (2+ years) in sales team management or a similar leadership role, preferably in a BPO or contact center environment Strong understanding of sales techniques, KPIs, and CRM systems Excellent interpersonal and communication skills, both verbal and written Ability to lead by example, inspire teams, and handle high-pressure situations effectively Fluent in English; bilingual proficiency is a plus Proficiency in Microsoft Office and sales enablement tools What We Offer: Competitive compensation package Opportunities for career advancement in a growing global company Supportive work culture focused on growth, innovation, and collaboration Ongoing training and professional development If you're a results-driven leader with a passion for sales and team development, and you're ready to make an impact in a dynamic, fast-paced environment, we'd love to hear from you. #J-18808-Ljbffr