Customer Service Expert At TP, we offer jobs and create careers. As a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. Why TP? With over 45 years of global leadership and more than 25 years in Colombia, TP is the #1 provider of digital business services. We have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. When you join TP, you become part of a company that’s recognized worldwide for its excellence and commitment to its people. What We’re Looking For · Language Level: B2 – 80% conversational English · Education and Work Experience Requirement: High school diploma (Bachiller) · Availability: Full-time (42 hours/week) Skills & Qualities: Excellent communication and writing skills Customer-centric mindset with emotional intelligence Problem-solving and active listening abilities Ability to adapt quickly and manage multiple systems Basic computer literacy Sales negotiation skills Goal-oriented mindset Why Choose TP? Career Growth Programs and Employee Welfare Fund Work-Life Balance: Fixed schedule from 9:00 am to 7:00 pm with two days off per week. World-Class Training: Continuous learning and development programs designed to fuel your success Multinational Experience: Be part of a global company with a diverse and inclusive culture Compensation & Benefits: Competitive Salary: Base salary of COP $2,315,000 Hiring Bonus: COP $1,000,000 (terms and conditions apply) Tenure Bonus: Up to COP $4,500,000 (terms and conditions apply) Sales Bonus: Up to COP $400,000 Make a difference with the TOP Team!