Hello, We are seeking a highly skilled English-speaking customer service and tech support professional to join our team and elevate our customer experience. This is a remote job, so you can work from home. As a customer support representative, you will focus on building and nurturing client relationships, resolving customer inquiries, and ensuring customer satisfaction. ABOUT YOU: - Exceptional English communication skills, particularly over the phone. - Open to feedback and committed to continuous improvement. - Proactive problem-solver with a strong desire to assist customers. - Highly dependable and dedicated to fulfilling customer needs. - Maintains a positive and solution-oriented approach to challenges. - If you are eager to grow your customer service skills and be part of a thriving business, this is an ideal opportunity! ABOUT THE POSITION: - Handle pre purchase inquiry inbound phone calls. - Handle post purchase inbound phone calls. - Handle post purchase technical troubleshoot phone calls. - Work 8 hours a day 5 days a week (Monday-Friday). ABOUT THE COMPANY: - E-Commerce startup based in Miami Beach - We sell smart connected devices to retail clients and B2B - We specialize in smart door locks HOW TO APPLY: - Include your resume as an attachment. Congratulations you made it to the end, so what are you waiting for? **Job Types**: Full-time, Contract **Language**: - english (required) Expected Start Date: 10/03/2025