A Housekeeping Attendant will support all Housekeeping and Laundry operations by handling guest requests, analyzing each request, and delegating tasks among team members to ensure work is completed efficiently and guests have an exceptional experience. What will I be doing? As a Housekeeping Attendant, you will support the Housekeeping and Laundry teams by delegating daily activities within the hotel. Your responsibilities will include: - Maintaining high standards in Housekeeping and Laundry as per hotel brand standards - Monitoring the appearance, standards, and performance of team members, emphasizing training and teamwork - Providing excellent guest service - Assisting with room availability and release in coordination with Floor Housekeeping Supervision - Managing departmental controls such as employee scheduling, key control, incident logging, and linen and uniform management - Checking guest information in CRM to meet preferences and requests timely - Requesting flowers and special linen embroidery for occasions like weddings, maternity, or memorials - Managing monthly Lost and Found items and donations - Checking and coordinating the cleaning or repair of uniforms - Controlling document and personnel traffic within the department, including daily linen release and laundry operations - Handling daily guest clothing releases for laundry service - Closing monthly laundry expenses and provisions - Replacing the Laundry Attendant during absences or days off What are we looking for? A Hilton Housekeeping Attendant is committed to guest satisfaction and teamwork. To succeed, you should demonstrate: - Planning and organizational skills - Good oral and written communication skills - Previous laundry experience - Strong interpersonal skills - Intermediate proficiency in computers and Microsoft Office - High commitment to customer service - Excellent cleanliness standards Additional advantageous qualities include: - Teamwork ability - Attention to detail - Positive attitude What will it be like to work for Hilton? Hilton is a leading global hospitality company offering a range of accommodations from luxury hotels to extended-stay suites. For nearly a century, Hilton has provided exceptional service, amenities, and value to travelers worldwide. Our vision is "to fill the earth with the light and warmth of hospitality," inspiring us to create remarkable experiences every day. Our Team Members are at the heart of this mission! #J-18808-Ljbffr