At our client, Your Insurance Attorney, winning isn't just a goal—it's a way of life.As a powerhouse plaintiff firm specializing in first-party property insurance, personal injury, and nursing home negligence, they've recovered over $750 million for clients and handled more than 75,000 cases. With a relentless fight-for-justice mindset, their legal experts stand up to insurance giants, ensuring policyholders get the compensation they deserve.What sets them apart? A high-energy, results-driven culture, expansive growth opportunities, and a commitment to empowering top legal talent. Join a firm where your career thrives, your skills matter, and your work makes a difference!Join Our Client's Team as an Insurance Claims Analyst!Be part of our client's team as an Insurance Claims Analyst, where you'll play a crucial role in ensuring clients receive the compensation they rightfully deserve. You'll handle claim reporting, verify loss details, and maintain communication with all parties to support accurate processing. If you thrive in a fast-paced legal environment, this role is for you!Your Career at a GlanceEmployment Type: Indefinite-term contractShift: Monday to Friday, 9:00 AM – 6:00 PM (EST)Work Setup: Onsite, BogotáWhat You'll Be DoingReport property insurance claims with detailed accuracy.Enter client and claim details into the system, ensuring completeness.Conduct welcome calls to introduce clients to the firm and provide key information.Send follow-up emails to reinforce initial client communications.Gather and verify client contact details, ensuring up-to-date records.Organize and lead conference calls with clients and mortgage companies.Maintain knowledge of legal deadlines and update case files accordingly.Confirm claim details with insurance carriers for accuracy.Draft and document Letters of Representation (LOR) tailored to each claim.Record LOR submission dates and update system records.Obtain and document detailed damage reports from clients.Support additional department tasks as needed.RequirementsWhat You Bring to the TableEnglish Proficiency: Professional level required.Experience in Insurance or Claims Processing: Previous experience is a must.Legal Industry Background: Preferred but not required.Customer Service Experience: Particularly with U.S. or international companies.Work Setup: Willingness to work onsite in Bogotá, Monday to Friday.BenefitsPerks & Benefits You'll Enjoy5 days work weekWeekends off20 vacation days in totalPrepaid medicineFully-customized Emapta laptop and peripheralsIndefinite term type contractDirect exposure to our clientsCareer growth opportunitiesDiverse and supportive work environmentPrime Office Locations - Bogotá and MedellinFree upskilling through Emapta Academy courses (Want to know more? Visit )Your Future Team at Emapta LatamJoin Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010, Emapta has pioneered personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth. With over 800 clients worldwide and a team of nearly 9,300 talented professionals, Emapta continues to set new standards in the industry. Apply now to be part of our success story in Colombia, where your skills are valued, and your career ambitions are supported.#EmaptaEra