Speed Meets Precision in the World of Mortgage Lending Recognized as a Top 10 Mortgage Company and a multiple award-winner, our client, PRMG, sets the standard for innovation and service in U.S. home financing . Licensed in 49 states and backed by thousands of experts, they’ve built a culture that blends high performance with purpose. From leading-edge tech to community impact, their legacy speaks volumes. This is your chance to build a global career, gain international exposure, and thrive with an employer ranked among the best in the business. Job Description As a Loan Opener , you’ll prepare and open mortgage loan files accurately and on time, using standardized checklists and templates. You’ll coordinate with Processing and Sales teams, handle VOEs, and ensure all documentation is complete. This project-based role runs for at least 6 months, with potential for permanency. Job Overview Employment type: Indefinite Term Type Contract Shift: Monday – Friday, 08:30 AM – 05:30 PM Work setup: Remote / Work from Home Your Daily Tasks Opening and completing new loan files on the same day as receipt Maintaining accurate and up-to-date logs and notes Following the Loan Opener checklist for every file Using required templates for documentation Handling and resolving file holds within 24 hours Managing VOE requests according to specific verification protocols Confirming receipt of all third-party verifications Communicating file updates and SharePoint links with LOs and LPs Monitoring and responding to emails in the DoralOpening and DoralVOEs inboxes within 1 hour Following up on pending requests daily or within 48 hours Addressing rescore and verbal VOE requests promptly Requirements The Qualifications We Seek Required: 1–2 years of relevant mortgage industry experience Background in mortgage or loan processing , particularly in opening support or loan officer assistant roles Proven ability to handle administrative tasks with speed and accuracy under time-sensitive conditions Experience with loan file documentation, VOEs, and basic mortgage terms Familiarity with U.S. lending timelines and compliance standards Preferred: Experience using Encompass Familiarity with Argyle Database or The Work Number Exposure to SharePoint for file sharing Benefits Exciting Perks Await! 5 days work week Weekends off Work from home arrangement 20 vacation days in total Prepaid medicine Fully-customized Emapta laptop and peripherals Indefinite term type contract Direct exposure to our clients Career growth opportunities Diverse and supportive work environment Prime Office Locations - Bogotá and Medellin Unlimited upskilling through Emapta Academy courses (Want to know more? Visit ) Your Future Team at Emapta Latam Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010, Emapta has pioneered personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth. With over 900 clients worldwide and a team of more than 10,000 talented professionals , Emapta continues to set new standards in the industry. Apply now to be part of our success story in Colombia, where your skills are valued, and your career ambitions are supported. #EmaptaEra