**Position**:Collection specialist **Schedule**: Monday to Friday 8 am to 6 pm **Salary**:2.4 - 2.7 Mill COP + commissions **City**: Barranquilla **Job description**: - Understand and demonstrate the principles of the Company’s Mission, Vision, and Values. - Contact customers via outbound/inbound phone calls and other means of communication to secure the balance of debt by negotiating payment terms and methods. - Utilize various means of skip tracing to locate customers. **Responsibilities**: - Record and update full and complete account information to aid in account resolution. - Adhere to FDCPA and state and federal laws and regulations. - Perform various Debt Collector administrative duties. - Comply with policies and procedures as required. - Successfully complete training and certifications. - Achieve a required score on FDCPA test. **Skills and qualifications - Hard and soft skills**: - Office and database software skills. - Negotiation and conflict resolution skills. - Speaking and listening skills. - Multi-tasking and time management skills. - Prioritization skills. - Knowledge of relevant legal requirements. - Ability to work independently. - Attention to detail. - Communication - Problem-solving. - Empathy. Tipo de puesto: Tiempo completo Salario: $2.400.000 - $2.700.000 al mes