Company Description Lamassu Media SAS is an enterprise-level call center located in Pereira. We are looking for English-speaking individuals to join our team. At Lamassu Media, you will have the opportunity to earn more money with less stress in a supportive and family-like working environment. Role Description This is a full-time on-site role for a Client Success/Account Manager at Lamassu Media SAS in Pereira. The Client Success/Account Manager will be responsible for managing client accounts, ensuring client satisfaction, and addressing any client concerns. This role will involve building strong relationships with clients, resolving issues, and identifying opportunities for account growth. Qualifications Strong customer service and relationship management skills Excellent communication and interpersonal skills Problem-solving and conflict resolution abilities Experience in account management or client success roles Ability to work well in a team and independently Experience in the call center or customer service industry is a plus. #J-18808-Ljbffr