A Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. What will I be doing? As a Waiter/ess (Server), you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. You will need to have extensive knowledge of menu offerings. Specifically, your responsibilities will include: Managing guest queries in a friendly, timely, and efficient manner. Serving alcoholic and non-alcoholic beverages in accordance with licensing and liquor regulations for residents and non-residents. Maintaining knowledge of the menu and all products. Ensuring mis-en-place is well stocked at all floor stations. Following correct reporting procedures if faced with issues. Ensuring food and beverage orders meet quality standards and are delivered promptly. Practicing Hilton grooming standards, including uniform dress code, cleanliness, and personal hygiene. Complying with hotel security, fire regulations, and all health and safety legislation. What are we looking for? A Waiter/ess (Server) working for Hilton brands represents our Guests and collaborates with team members. To succeed, you should demonstrate the following qualities: Positive attitude Good communication skills Commitment to high levels of customer service Excellent grooming standards Flexibility to adapt to various work situations Ability to work independently or as part of a team Preferred additional capabilities include: Experience in Food and Beverage or related industries Knowledge of Food Hygiene Regulations Intermediate proficiency in English What will it be like to work for Hilton? Hilton is a leading global hospitality company, offering a range of accommodations from luxury hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has provided travelers with exceptional service, amenities, and value. We are committed to delivering outstanding guest experiences across our global brands . Our vision is “to fill the earth with the light and warmth of hospitality,” uniting us as a team to create memorable experiences worldwide. Our Team Members are central to this mission! #J-18808-Ljbffr