Junior IT Specialist – OP01854 🟢 Are you in Colombia? Join us as we actively recruit in these locations, offering a comfortable remote environment. Submit your CV in English, and we’ll get back to you! We invite a proactive, flexible, and responsible IT Specialist to join our IT Support Team at Dev.Pro – a company with high-scale projects in POS, restaurant business, healthcare, fintech, and other domains. You’ll help support services for users’ and clients’ environments. This Kharkiv-based office position involves switching between projects, working with various technologies, and learning to solve technical issues quickly and efficiently. 🟩 What’s in it for you: Join a dynamic IT outsourcing company with 900+ global specialists Advance your English through daily interactions with contractors worldwide Grow your tech skills with tools like Google Workspace and Atlassian, as well as networks, servers, and diverse lab hardware ✅ Is that you? Expertise in troubleshooting hardware, systems, and applications Experience with macOS, Linux (Ubuntu), and Windows administration Proficiency in laptop configuration, OS reinstallation, and software setup Experience managing users and permissions in Google Workspace, Atlassian, and similar tools Experience writing and troubleshooting basic scripts (Bash, PowerShell, or Python) Experience sourcing and managing IT equipment Ability to create and maintain project documentation Intermediate+ English level Strong communication and collaboration skills Desirable: Familiarity with SaaS systems and cloud services Previous experience in support roles (system administration, helpdesk work, etc.) 🧩 Key responsibilities and your contribution Administer macOS, Linux (Ubuntu), and Windows systems Troubleshoot and resolve hardware, system, and application issues Configure laptops, reinstall OS, and set up software Manage users and permissions in Google Workspace, Atlassian, and other platforms Create and maintain clear and organized documentation Source and manage IT equipment, handling incoming and outgoing shipments for contractors Support and maintain our lab environment and networks Write and troubleshoot basic scripts (Bash, PowerShell, Python) 🎾 What’s working at Dev.Pro like? Dev.Pro is a global company that’s been building great software since 2011. Our team values fairness, high standards, openness, and inclusivity for everyone — no matter your background 🌐 We are 99.9% remote — you can work from anywhere in the world 🌴 Get 30 paid days off per year to use however you like — vacations, holidays, or personal time ✔️ 5 paid sick days, up to 60 days of medical leave, and up to 6 paid days off per year for major family events like weddings, funerals, or the birth of a child ⚡️ Partially covered health insurance after the probation, plus a wellness bonus for gym memberships, sports nutrition, and similar needs after 6 months 💵 We pay in U.S. dollars and cover all approved overtime 📓 Join English lessons and Dev.Pro University programs, and take part in fun online activities and team-building events Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Offer