We are a rapidly growing New York-based insurance agency, expanding at an incredible pace. Our success comes from our ability to deliver outstanding service, and we're looking for a Claims Specialist to ensure a seamless, efficient claims process for our clients.The RoleAre you highly organized, detail-oriented, and persistent when it comes to getting things done? Do you have experience handling insurance claims and thrive in a fast-paced, results-driven environment? If so, we want to hear from you.What You'll Be DoingAs a Claims Specialist, your primary mission is to manage claims from start to finish, ensuring efficiency, accuracy, and client satisfaction.Claims Management & Problem-SolvingOversee the entire claims process from initial filing to final resolution.Identify and remove roadblocks to ensure a smooth, fast claims process.Navigate challenges proactively, keeping claims on track even when obstacles arise.Communication & Follow-UpServe as the primary point of contact for clients, carriers, and internal teams.Push claims forward by following up persistently while maintaining professionalism and discretion.Keep clients informed and ensure they feel supported throughout the process.Organization & DocumentationTrack all transactions and updates in Applied Epic to maintain accurate records.Manage multiple claims simultaneously, ensuring that no details are overlooked.Work within Microsoft tools and Applied Epic for efficient claims management.Ideal ProfileWhat You Bring to the TableInsurance Claims Experience – Background in commercial lines, real estate, or other claims management is preferred.Strong Communication Skills – You know how to push claims forward while maintaining professional, strategic conversations.Detail-Oriented & Organized – You can juggle multiple claims without missing a step.Persistent & Proactive – You don't back down from challenges; instead, you find solutions and keep things moving.Tech-Savvy – Proficient in Microsoft tools; experience with Applied Epic is a plus.Excellent English Skills – Clear and professional communication is essential.If you are driven, detail-oriented, and ready to take ownership of the claims process, we want to hear from you.Apply here: on Offer?Work From Home – Skip the commute and work in a focused, results-driven environment.Room for Growth – As our agency expands, so do your opportunities for career advancement.Be Part of a High-Performing Team – Your work will have a direct impact on our success.