Job summary As an IT Support Analyst at EdgeUno, with a focus on MDM/Intune, you will play a critical role in supporting our endpoint devices, managing access control, and delivering technical assistance across BSS/OSS platforms. This position is essential to ensuring operational continuity, user satisfaction, and system security. Qualifications - Bachelor's degree in Computer Science or related field (completed or in progress); - English level: B2 or higher; - Proven experience with helpdesk support, endpoint management, Office 365 administration, Azure Entra ID, and Windows Servers; - Strong verbal and written communication skills; - Experience with BSS/OSS systems, ERP/CRM platforms, and business application support; - Proficiency in MacOS and Windows environments and related technologies; - Intermediate knowledge in system administration and networking protocols (SSH, RDP, LDAP, HTTP/S, SAML, OpenID); - Strong attention to detail with a focus on compliance and information security; - Commitment to process adherence and continuous improvement. Responsibilities - Manage and maintain the MDM systems, ensuring alignment with company security policies; - Oversee access and data governance across internal systems; - Provide support for endpoint devices, including configuration and troubleshooting; - Maintain accurate asset inventory and lifecycle management across the organization; - Automate and manage security and configuration profiles for corporate assets; - Ensure service availability and performance across all company platforms; - Govern and support the functionality of company software and business systems; - Safeguard internal user data across distributed environments; - Enhance systems, integrations, and automation opportunities; - Improve visibility and monitoring of internal assets and their current state. Desired requirements - Hands-on experience with firewall configuration for end-user access and control; - Certifications in Azure, Microsoft 365, Windows Server, Networking, or related areas; - Experience with SAP technologies (B1, HANA, or related); - Proven background in system administration within Linux-based environments. - Location: Hybrid – Bogotá, Colombia. Benefits At EdgeUno, we offer a competitive compensation package, continuous development and training opportunities to help you reach your career goals, and a collaborative environment where your voice is valued. Join us if you're passionate about innovation and committed to delivering a seamless, world-class experience for our global internal users. Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora