The AR/AP analyst will follow up with assigned customers to ensure all pending invoices have been received. This involves contacting customers via email and phone to obtain updates on payments and verify invoice statuses. Effective communication skills are essential for these interactions, which aim to gather payment information and address any delays. The analyst must be attentive and escalate any irregularities or unresponsive customers to their supervisor for further assistance. Responsibilities include: 1. Invoice Posting (Domestic) – Vendors from A-G, and Steam Ship Line Vendors, with additional vendors added as needed. 2. Processing vendor statements in preparation for invoice payments. 3. Processing CargoSprint and Pay Cargo Online Payments. 4. Reviewing and actioning BravoTran invoices and emailing operations for charge approval or accrual requests. 5. Participating in special projects as directed by the CFO and Finance Manager. Knowledge and Abilities: - Exceptional interpersonal and analytical skills - Excellent customer service skills - Strong time management and organizational skills - Excellent written and verbal communication skills - Knowledge in Cargowise One (preferred, not required) - Proficient with Microsoft 365 Business Suite - Ability to work independently or in a team - Accountable, positive, flexible, with a can-do attitude - Open-minded with a proven ability to handle difficult and stressful situations Hiring Conditions: - Indefinite term contract - Competitive salary based on experience - Company-paid benefits: GYM, VIP health insurance, business English classes - Schedule: Monday to Friday, 08:00 to 17:00 (Bogota Time) - Hybrid work model: 3 days remote, 2 days in-office - Opportunities for professional growth #J-18808-Ljbffr