Join a company that is changing paradigms and revolutionizing the way we perceive time! Why Rappi? We see opportunities where others see problems We see closeness where others see distance We see adrenaline where others see pressure Become part of a team where everyone is capable of everything, with equal opportunities regardless of gender, race, sexual orientation, religion, nationality, age, disability, training, or experience. Interested in making an impact? Discover how you can deliver magic with us through your Rappi mission. Role Impact: Defend and promote the rights of delivery personnel and their interests within the company, identifying, analyzing, and proposing improvements to enhance the Rappitendero experience. Responsibilities: Recent university graduate Studies in finance, economics, business administration, or industrial engineering Proactive individual with excellent problem-solving skills Ability to analyze numerical data and identify trends Intermediate skills in Excel and Google Sheets Requirements: Manage cases to ensure timely and correct responses Identify errors and improvement actions in escalated cases Identify patterns and frequencies of issues that may indicate app errors Worker type: Regular Company: Rappi Technology Colombia For more information, visit our website and check our reviews on Glassdoor . We look forward to welcoming you with excitement and a sparkle in our eyes to deliver magic together! #Rappi #J-18808-Ljbffr