Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential. Title and Summary Senior Specialist - Product Operations AML Solutions Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview Mastercard’s Financial Crime Solutions team is looking for a Senior Specialist - Anti-Money Laundering (AML) Solutions Product Operations to support billing, financial, and KPI tracking operations. The ideal candidate is passionate about helping our customers reduce financial crime, highly motivated, intellectually curious, analytical, and detail-oriented. Successful candidates will partner with our technical, billing, finance, and product teams to deliver a smooth customer experience. Role Report to the VP, AML Solutions Product Manager and work closely with the platform, billing, and finance teams to track successful processes monthly. Prepare monthly files and reports for multiple processes required for invoicing. Integrate data from multiple sources. Track customer use of AML Solutions and forecast impacts on financial targets. Support program management operations to ensure accurate billing reporting and processing. Respond to customer inquiries related to invoicing. Collaborate with billing and finance teams as needed. Identify and support process improvement initiatives. Report on operational KPIs including financials and product usage. Provide reporting with interpretation, trends, and root cause analysis for reviews. All about you We seek a proficient, agile individual with interest and passion for payments, fintech, banking, and financial services. • Experience in the payments ecosystem is advantageous. • Advanced Excel skills required. • Curious, agile, creative, and a team player. • Excellent communication skills in English. • Detail-oriented with high understanding of data matching across sources. • Proactive problem solver with a focus on process improvement. • Strong analytical skills with the ability to synthesize large data sets and recommend solutions. • Clear communicator to articulate complex topics. • Committed to continuous learning and development. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks involve inherent risks. Every employee or representative must: Abide by security policies and practices; Ensure confidentiality and integrity of accessed information; Report security violations or breaches; Complete mandatory security training. #J-18808-Ljbffr