Job Title: IT Officer Location: Barranquilla | On-site Company: Office Partners 360 Employment Type: Full-Time About the Role: We’re seeking a proactive IT Officer to provide technical assistance, manage equipment, and support infrastructure services. In this role, you’ll be responsible for ensuring the smooth operation of IT systems, troubleshooting technical issues, and maintaining essential infrastructure. You’ll also be involved in coordinating with internal teams and external service providers to ensure all IT services are running efficiently and meeting business needs. Key Responsibilities: Provide IT support via email, phone, and ticketing systems Meet internal service KPIs and document cases Install and move data center equipment Support and coordinate with TELCO, energy, and cooling providers Maintain IT inventory and assist in troubleshooting Qualifications: Degree/diploma in Engineering, Systems, or Computer Technology (or related) BPO/KPO experience is a plus English level B2 or higher Strong communication and problem-solving skills Basic knowledge of IT hardware and infrastructure. #J-18808-Ljbffr