Engineering Manager - AI Agents Job Description The Agentic Tribe is revolutionizing the chatbot landscape with Gen3, a cutting-edge AI Agent system that's pushing the boundaries of conversational AI. Gen3 is not your typical chatbot; it's a goal-oriented, dynamic, and truly conversational system capable of reasoning, planning, and adapting to user needs in real-time. By leveraging a multi-agent architecture and advanced language models, Gen3 delivers personalized and engaging user experiences, moving beyond scripted interactions to handle complex tasks and "off-script" inquiries with ease. As the Engineering Manager of our Conversation Design Team, you'll lead and grow a team of talented engineers shaping the future of how our clients build and manage conversational experiences. Your team will be at the forefront of developing intuitive and powerful tools that empower our clients to leverage the full potential of Gen3. This includes crafting seamless experience with our dialogue builder, actions management platform, and implementing efficient email and ticket automation. By creating a user-friendly and feature-rich platform, your team will play a crucial role in driving adoption and maximizing the automation capabilities of Gen3, ultimately contributing to the success of our Tribe’s vision. You will directly manage about 6-8 engineers from various skill sets (Frontend and Backend) and work closely with stakeholders across the department. The number of people and skill sets you interact with might be subject to change as we gear up the organization for future challenges. What you will be doing: Lead a cross-functional team, guiding them towards achieving their full potential. Foster a culture of continuous improvement and collaboration, driving your teams to innovate and continuously discover and evaluate new technologies. Empower your team through coaching, mentorship, and skill development. Foster a culture of micro feedback, mutual accountability, shared ownership, and a bottom-up culture in close collaboration with the other Engineering Managers. Enable engineers to push for best practices inside their discipline aiming at greater productivity, cleaner code and product quality. Collaborate with fellow Engineering Managers and Chapter Leads to keep our engineering group focused and effective. Facilitate communication between Engineers, Product Managers and stakeholders within the R&D department and across the business, fostering understanding and alignment. Accountability for the delivery and product quality in your team. What you bring to the role: Enthusiastic mentor with the ability to inspire teams, fostering professional development and empowering teams to reach their full potential. Strong technical background and professional experience developing and maintaining complex architectures. Proven track record of successfully managing and motivating engineering teams, driving them towards achieving ambitious goals. Experience scaling teams and leading engineering teams through change. Understanding the value of diverse perspectives and actively seeking input from others to achieve optimal outcomes, acknowledging that your own viewpoint may not always be the best. You excel in facilitating discussions and communicating with various stakeholders, ensuring clarity and alignment across teams and departments. Experience working in collaborative teams, leveraging practices like pair programming and code reviews to promote knowledge sharing and enhance team performance. Strong expertise in iterative development and balancing risks. Commitment to Quality and a deep understanding of how to achieve and maintain it within complex architectures and software designs. What we offer Full ownership of the projects you work on. What you will be doing will have a huge impact. Team of passionate people who love what they do. Exciting projects, ability to implement your own ideas and improvements. Opportunity to learn and grow. ...and everything you need to be effective and maintain work-life balance: Flexible working hours. Hybrid work environment. Professional development funds. Choice of your laptop and other equipment. Premium Medical Insurance as well as Private Life Assurance. KUP Tax discount. Annual and Long-Term Bonuses. #J-18808-Ljbffr