Join to apply for the Sr Technical Consultant role at ACI Worldwide 1 day ago Be among the first 25 applicants Join to apply for the Sr Technical Consultant role at ACI Worldwide Job Summary: Ensures new and existing ACI customers receive a first-class delivery service in accordance with customer expectations and contractual agreements. Primarily responsible for the identification and development of solutions for customers using company products, outsourced solutions, and/or proprietary tools/techniques. Defines customer needs and develops a plan and proposal for project delivery. Viewed by customers as a consultant. Performance is typically evaluated based on utilization (billable hours). Job Responsibilities: Implement payment processing solutions for credit, debit, fleet, and gift cards with ACI's product suite. Solve highly technical and complex problems for projects. Guide and provide technical direction. Maintain advanced technical knowledge of the product set and business processes. Assist customers with implementation efforts. Collaborate with Solution Integrators for payment message integration and support end-to-end testing. Anticipate risks and business implications, take appropriate mitigation actions, and seek necessary information through skillful questioning. Adhere to corporate policies, including the ACI Code of Business Conduct and Ethics. Work closely with project managers, solution architects, and customers to deliver payment solutions. Create technical design documents and other deliverables as required. Perform other duties as assigned. Knowledge, Skills, and Experience: Bachelor’s degree or equivalent experience. Experience with POS systems, e-Commerce platforms, and third-party API integrations. Strong troubleshooting and issue tracking skills. 5 years related experience. Preferred Knowledge, Skills, and Experience: Degree in Computer Science, Information Systems/Management, Business, Accounting, or Finance preferred. Proficiency in credit and debit card acquirer processor message specifications, including ISO8583 standard. Knowledge of payment transaction flows, including authorization, sales, and reversals, across both in-store and e-commerce environments. Work Environment: Standard work environment. Majority of time spent on PC (Phys. Req.). Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: Software Development #J-18808-Ljbffr