Join our dynamic HR Operations team as an HR Administrator and play a pivotal role in supporting our LATAM workforce. You'll be the backbone of our employee lifecycle processes, ensuring seamless and efficient HR administrative services. This role offers a fantastic opportunity to contribute to a fast-paced, global organization, where your attention to detail and proactive problem-solving skills will be highly valued. You will be responsible for managing critical employee data, handling queries, and ensuring compliance across all HR operations. Key Responsibilities: Employee Lifecycle Management: Orchestrate the onboarding and offboarding processes, including preparing accurate offer letters and employment contracts, managing background checks, and meticulously updating HR records. Process employee data changes (contract modifications, background checks, holiday entitlements) within our HR System, ensuring data integrity and accuracy. Data Management and Compliance: Maintain and organize HR files and documents, adhering to local data protection regulations and ensuring proper archiving procedures. Accurately manage attendance records and verify claims, ensuring compliance and efficiency. Employee Support and Communication: Serve as the first point of contact for employee HR inquiries, providing timely and effective solutions or escalating complex issues to the appropriate parties. Assist employees with HCM navigation and resolve system-related queries, contributing to a positive user experience. Reporting and Process Improvement: Generate standard and ad-hoc HR reports, maintain and update HR Standard Operating Procedures (SOPs), ensuring consistency and efficiency. Actively participate in process improvement initiatives and system updates, contributing to the continuous enhancement of HR operations. Contribute to Ad-Hoc projects and assist with training. Qualifications and Skills: 1+ years of experience in Human Resources or administrative support roles. Associate Degree or a Bachelor's degree in Human Resources, Business Administration, or a related field. Written and verbal communication skills in English (minimum 70% proficiency required). Written communication in Portuguese is a plus. Proven ability to thrive in a fast-paced, global organizational environment. Familiarity with Human Capital Management (HCM) systems (e.g., Workday, SAP) is desirable. Demonstrated commitment to providing excellent customer service and managing multiple tasks efficiently. Strong organizational and methodical approach, with keen attention to detail. Excellent interpersonal skills and the ability to build rapport with employees at all levels. Strong analytical and problem-solving skills, with a focus on delivering results. Proficiency in Microsoft office suite. Availability to work onsite 3 times a week. Seniority level Associate Employment type Full-time Job function Administrative and Human Resources Industries Staffing and Recruiting #J-18808-Ljbffr