Customer Care & Help Desk Operator - Support TechnologiesCamerfirma, founded in 2000 by the Spanish Chambers of Commerce, is one of the leading Spanish Certification Authorities and operates in the Iberian (Spain and Portugal) and Latin American market. Camerfirma is part of Infocert - Tinexta Group, the largest Certificate Authority in Europe and a leading provider of trust-based business solutions for organizations and businesses.RequirementsExperience in telephone support areas, preferably in digital certification entities.SSL knowledgeMain ResponsibilitiesSkills in identifying and solving software problemsGuide users in the use of the company's digital certification solutionsExplain technical problems to non-expert usersPerform support, installation and configuration of certificatesActivation of educational certificate keysEducational BackgroundStudent first semesters of careers with emphasis on systemsPersonal features of the ideal candidateProjected growthSkills in identifying and solving software problemsLocationBogota, ColombiaCertainty annual Salary Range: 290€ – 300€Seniority level: AssociateEmployment type: Full-timeJob function: Business Development and SalesIndustries: IT Services and IT Consulting #J-18808-Ljbffr