Job summary This role is an additional queue manager within the Business Management Office, responsible for the accurate and efficient review and assignment of incoming deals. Responsibilities - Partner closely with the current queue manager to quickly and efficiently route deals to the appropriate team or individual to ensure consistently positive client experience. - Participate in improvement initiatives and analyze impact to the queue management process. Champion process efficiencies, automation, and streamlining of processes to enable short turn around times while maintaining high degree of accuracy. - Identify opportunities to improve process efficiency and overall client satisfaction through an improved client onboarding experience - Coordinate with partner teams on activities and projects including: Global Business Management, the CRM Team, Product, Account Services, and Customer Service etc. Qualifications - Fully Bilingual English-Spanish is required - Industry Knowledge: TTS product and industry knowledge is a plus - Cash management product knowledge - payments, receivables, liquidity management, Trade Supplier Finance and technical integration is a plus Skills/Competencies - Strong Microsoft Excel Skills - Experience with CRM is a plus - Project Management Skills - Technical Communications - Verbal, Written and Presentation - Passionate about remarkable client experience - Planning and Organizing: - Ability to adapt to a changing work environment - Good business/organization judgment-ability to make sound business decisions Competencies - Strong analytical, problem solving, ideation and time management skills - Ability to thrive in a fast paced, dynamic environment Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora