Job summary Join KEYRUS and transform the future with us Who are we? At Keyrus, we are passionate about innovation and technology. We are a French company with over 28 years of experience, present in 26 countries and with more than 3,500 consultants worldwide. In Colombia, we have been leading solutions in digital experience and data intelligence for 8 years, helping companies evolve in the digital age. Do you like dynamic and challenging environments? If you are passionate about the world of technology and are looking for a place where you can grow professionally, Keyrus is for you Here, every day brings new challenges and opportunities to learn and improve. Responsibilities - Provide expert support and resolution for incidents, service requests, and problems within the SAP SD and MM modules, ensuring adherence to agreed-upon Service Level Agreements (SLAs). - Lead and participate in troubleshooting complex production issues, identifying root causes, and implementing effective solutions for SD and MM processes. - Proactively find and implement improvement opportunities to enhance the efficiency and effectiveness of SAP SD and MM functionalities. - Work on Incidents, Service Requests, Problem Management, and Minor Enhancements based on evolving business needs. - Collaborate with cross-functional teams to ensure seamless integration and data flow across modules. - Participate in weekly operational calls with business stakeholders for the respective modules, providing status updates and gathering requirements. - Document acquired knowledge to facilitate sharing and training within the team. - Work collaboratively with teams located in different global locations, delivering on project and support needs. - Follow AMS processes and best practices, maintaining a high standard of service delivery. - Prepare and present status reports as needed. Requirements - Minimum five years of SAP experience in Order to Cash and Purchase to Pay - Pharma experience (FDA-regulated industry) is a plus. - GxP requirements experience. - Excellent understanding of integration touchpoints - Prior Experience in AMS (Application Management Services) is desired. - Strong oral and written communication skills, both in english and spanish. Benefits - We are a Great Place to Work - At Keyrus we work 100% remotely, with the possibility of 10-20% travel depending on the position - We offer a challenging environment, where you will work with cutting-edge technologies in the world of consulting - We have competitive benefits and multiple opportunities for professional growth Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora