Purpose & Overall Relevance for the Organisation:adidas GBS delivers high quality services for Finance and Accounting. In Bogotá we are opening a new GBS center with the aim of serving the LAM countries in several processes.Creditand Collectionsareresponsible for performing daily activities such as Dunning and Collection, Dispute management and Credit Management.The teamdeliver all activitiesin timely manner and with the required quality.The teamsupportsprojects, including process standardisation,tools implementationand other ad hoc projects.General functional expert with responsibility for processes and the delivery of services with his/her team.Key Responsibilities and General Accountabilities:Ensure team's management including coaching, training, motivation and performance appraisal guidance,including the management and development of the teamSupervise the daily operations by adhering to the agreed SLAs towards the business partners.Build and ensure good relationships with business partners and the global functional Team on a proactive basisDevelop and report relevant KPI's for area of responsibilityEnsure that KPI's are maintained, achieved and reported in a correct and timely mannerGenerate ideas for process improvements with respect to the processes in scope and ensure high quality and efficient workProblem analyses and proposal or assessment of solutions, and respective implementationEstablish and maintain strong financial controls over the work performedActing as the backup for the Manager of the areaKey Relationships:Cash Application TeamsCustomer Service TeamsRecord to Report TeamsMarket FinanceKnowledge, Skills and Abilities:Complete familiarity with Microsoft Office or equivalent toolsSolid knowledge in the use of SAPSolid knowledge of Order to Cash related functionsAbility to read, write and communicate in English and Spanish in a business settingAbility to work independentlyAbility to pay close attention to detailSolid interpersonal skills combined with a high degree of customer orientation; can navigate easily within complex organizations, connect with a variety functionsProblem solving and analytical skillsSelf-motivated and self-directed individualCurious and growth mindset; keen to learn and approach subjects outside of comfort zone, look beyond the obviousGood communication skills / good team player, and strong stakeholder management skillsExperience in managing a team at Team Leader levelAvailability to travel for periods of 3 to 4 weeksRequisite Education and Experience / Minimum Qualifications:University degree or equivalent experience, preferable in accounting or business.Minimum of5 years of relevant experienceDirect functional experience (Order to Cash, Credit and Collections)Proven work experience in people management/ demonstrated ability to manage a medium-sized team.Purpose & Overall Relevance for the Organisation:adidas GBS delivers high quality services for Finance and Accounting. In Bogotá we are opening a new GBS center with the aim of serving the LAM countries in several processes.Creditand Collectionsareresponsible for performing daily activities such as Dunning and Collection, Dispute management and Credit Management.The teamdeliver all activitiesin timely manner and with the required quality.The teamsupportsprojects, including process standardisation,tools implementationand other ad hoc projects.General functional expert with responsibility for processes and the delivery of services with his/her team.Key Responsibilities and General Accountabilities:Ensure team's management including coaching, training, motivation and performance appraisal guidance,including the management and development of the teamSupervise the daily operations by adhering to the agreed SLAs towards the business partners.Build and ensure good relationships with business partners and the global functional Team on a proactive basisDevelop and report relevant KPI's for area of responsibilityEnsure that KPI's are maintained, achieved and reported in a correct and timely mannerGenerate ideas for process improvements with respect to the processes in scope and ensure high quality and efficient workProblem analyses and proposal or assessment of solutions, and respective implementationEstablish and maintain strong financial controls over the work performedActing as the backup for the Manager of the areaKey Relationships:Cash Application TeamsCustomer Service TeamsRecord to Report TeamsMarket FinanceKnowledge, Skills and Abilities:Complete familiarity with Microsoft Office or equivalent toolsSolid knowledge in the use of SAPSolid knowledge of Order to Cash related functionsAbility to read, write and communicate in English and Spanish in a business settingAbility to work independentlyAbility to pay close attention to detailSolid interpersonal skills combined with a high degree of customer orientation; can navigate easily within complex organizations, connect with a variety functionsProblem solving and analytical skillsHands-on attitudeSelf-motivated and self-directed individualCurious and growth mindset; keen to learn and approach subjects outside of comfort zone, look beyond the obviousGood communication skills / good team player, and strong stakeholder management skillsExperience in managing a team at Team Leader levelAvailability to travel for periods of 3 to 4 weeksRequisite Education and Experience / Minimum Qualifications:University degree or equivalent experience, preferable in accounting or business.Minimum of5 years of relevant experienceDirect functional experience (Order to Cash, Credit and Collections)Proven work experience in people management/ demonstrated ability to manage a medium-sized team.adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer. #J-18808-Ljbffr