Field Service Engineers play a key role at Philips, supporting the technical needs of our customers. Our customers rely on us to provide maintenance and installation for their Healthtech products and services, focusing on diagnostic imaging devices. Key Responsibilities - Provide technical support to customers related to medical service devices, including computerized tomography (CT) and Image Guided Therapy (IGT). - Monitor and manage assigned installed base to ensure seamless customer experiences. - Understand customer needs, identify root causes, and collaborate with cross-functional teams to find solutions. - Develop strong relationships with customers through effective communication and collaboration with other Field Service Engineers and stakeholders. - Prepare and deliver technical reports as needed, ensuring all administrative tasks are completed on time. Requirements - 4+ years of experience in installing, maintaining, and providing customer service related to medical imaging devices (image guided therapy and CT preferably) - Strong technical knowledge of medical imaging devices, customer relationships skills, ability to work under pressure, and excellent communication skills - Electrical / Electronic Engineer degree or Technical (min 4yrs), Biomedical Engineer degree, or equivalent; Valid INVIMA registration for maintenance of class IIB and III biomedical equipment is required - Intermediate English skills (reading and communication) About Us At Philips, we're a health technology company driven by our purpose to improve people's lives. We believe that every human matters, and we're committed to making quality healthcare accessible to everyone. Learn more about our business, history, purpose, and employee benefits to see why working at Philips can be a fulfilling career choice.