We are seeking a Country Driver Operations Team Leader to oversee and optimize driver operations in Colombia. This role is crucial in ensuring a balanced driver supply, fostering partnerships, and enhancing fleet management strategies. The ideal candidate will have a strong operational mindset, strategic thinking, and the ability to drive business development at a local level. This position reports directly to the Country Manager and requires close collaboration with regional and HQ teams. Position not open anymore Responsibilities - Oversee and manage driver supply in the local market, ensuring an optimal balance between demand and availability. - Identify, establish, and manage strategic partnerships to enhance driver engagement, loyalty, and overall market presence. - Lead fleet projects, including expansion, optimization, and exclusivity programs. - Analyze driver app performance and provide insights for product improvements and operational efficiencies. - Collaborate with HQ teams on digital campaigns, driver acquisition strategies, and bonus programs to optimize local execution.¿ - Develop initiatives to improve driver retention, address local recruitment challenges, and optimize the registration flow. - Stay proactively aware of the competitive landscape, tracking industry trends and adjusting strategies accordingly. - Manage and mentor a supervisor direct report, ensuring smooth day-to-day operations and effective cross-functional collaboration. - Utilize data analysis to monitor market performance, track key metrics, and drive informed decision-making. Qualifications - 4-5 years of experience in operations or a business-related role, preferably within ride-hailing, mobility, or logistics. - Strong analytical skills with the ability to interpret data and make strategic recommendations. - Experience managing driver supply, fleet operations, or partnerships. - Proven ability to decompose complex business challenges, prioritize effectively, and drive results. - Excellent communication and stakeholder management skills, with the ability to present and influence at multiple levels. - Comfortable working in a fast-paced, dynamic environment with cross-functional collaboration. - SQL proficiency is a plus; strong Excel skills required to analyze trends and create reports. Business development experience and the ability to identify new opportunities within the ride-hailing ecosystem.