Job summary Customer Solutions Experience. Localización COLOMBIA BOGOTA BOGOTA D.C. Responsibilities - Convert the customer experience components to divisional, functional, operational tactics, and customer experience improvement. - Continuously monitor customer experience and interactions across O2C product and service offerings in close alignment with business Divisions. - Connect and engage with key customers to have insights, understand their models and expectations to provide feedback to our operations. - Lead the customer service excellence program to be a reference in the HealthCare Sector and identified as preferred supplier of our customers. Qualifications - University professional degree in Industrial Engineering, Business Administration, Supply Chain Management or equivalent. MBA or Project Management Post-graduate studies. - 5 Years of experience in O2C, Customer Service , knowledge of Logistics, Supply Chain, Distribution and deep understanding of end-to-end order- to-cash operations with particular focus on customer services. - Project Management and SAP desirable. - Advanced English speaker. Skills - Performance Management, Customer Focus, Internal & 3rd Party Business Collaboration, Continuos Improvement Mindset. - Ability to use judgment to provide solutions to complex business problems and think beyond local context. - Drives Results (Strong) Customer Focus( Strong) Business Insight (Strong) Manage Complexity (Capable) Courage (Strong) Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora