Job Title: Oracle Fusion Business and Technical Support Specialist The primary role is to provide business and technical support for the company's financial processes using Oracle Fusion Cloud system. This involves collaborating with stakeholders, enhancing and maintaining the system, and resolving issues. - Connect and bridge between business and IT teams for Oracle Fusion Cloud. - Analyze business enhancement requirements and propose solutions using knowledge of Oracle Fusion Cloud and related technologies. - Develop innovative improvement solutions and implement these improvements through effective communication with stakeholders. - Perform changes to the system in accordance with proposed solutions. - Provide 2nd/3rd level support to key-users in their daily business and resolve Oracle Fusion Cloud system issues. Required Skills and Qualifications To be successful in this role, you will need: - Knowledge of accounting and financial functional processes. - Experience in supporting Oracle Fusion Cloud regionally or globally. - Appreciation of end-to-end application support. - Familiarity with Service Level Agreement (SLA) and contractual matters. - Good working knowledge of Oracle Fusion Cloud Financials modules. Technical Skills Proficiency in the following areas is also required: - Functional and supporting skills in Oracle Fusion Cloud Financial business areas. - Strong knowledge of OIC, SFTP, ATP database, Web/REST services. - Proficient in building custom Oracle BI Reports, OTBI reports and SmartView. Business Skills In addition to technical skills, you will also need: - Good verbal, presentation and written communication skills. - Ability to work creatively and analytically in a problem-solving environment. - Willngness to travel globally occasionally. Reporting Relationship This position reports directly to the Assistant Vice President of Group IT - Global Financial System.