A banquet Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. What will I be doing? As a banquet Waiter/ess (Server), your responsibilities include: Managing guest queries in a friendly, timely, and efficient manner Serving alcoholic and non-alcoholic beverages in accordance with licensing and liquor regulations for residents and non-residents Maintaining extensive knowledge of the menu and all products Ensuring mis-en-place is well stocked at all floor stations Following correct reporting procedures for any issues Delivering food and beverage orders of a consistently high standard and in a timely manner Practicing Hilton grooming standards, including uniform dress code, cleanliness, and personal hygiene Complying with hotel security, fire regulations, and all health and safety legislation What are we looking for? Our Hilton banquet Waiters/ess serve on behalf of our Guests and collaborate with team members. To succeed in this role, you should demonstrate: A positive attitude Good communication skills A commitment to delivering high levels of customer service Excellent grooming standards Flexibility to adapt to different work situations The ability to work independently or as part of a team Preferred additional capabilities include: Experience in Food and Beverage or related industries Knowledge of Food Hygiene Regulations Basic English proficiency What will it be like to work for Hilton? Hilton is a leading global hospitality company offering a range of accommodations from luxury hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has provided business and leisure travelers with exceptional service, amenities, and value. Our mission is to "fill the earth with the light and warmth of hospitality" by creating remarkable experiences worldwide. Our team members are central to achieving this vision and delivering outstanding guest experiences every day. #J-18808-Ljbffr