Job summary The Client Service team is dedicated to providing exceptional support for Colombian clients on domestic in-country clearing and operations in US accounts, serving Subsidiary Banking, Local Large Corporates, and Non-bank FI clients. Qualifications - Minimum of 5 years of managerial/leadership experience. - Over 5 years in a Service or Client Relationship-focused environment. - Fluency in Spanish and English. Responsibilities - Conduct weekly staff meetings and regular check-ins with Payments partners. - Manage client relationships and internal service providers, resolve issues, direct production, and establish/monitor client SLAs. - Drive exceptional client and team outcomes by identifying long-term solutions, analyzing client data, and developing strategies. Skills - Strong people, project, and risk management skills with a passion for excellence. - Comprehensive understanding of Wholesale Payments products, processes, and relevant market knowledge. Benefits We recognize that our people are our strength, and the diverse talents they bring to our global workforce are directly linked to our success. Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora