GroupCOS Bogota, D.C., Capital District, ColombiaJoin or sign in to find your next jobJoin to apply for the Analista de Calidad Bilingue role at GroupCOSAt CUSTOMER OPERATION SUCCESS S.A.S., we are looking for a Quality Analyst to join our team. If you are organized and passionate about Quality Analysis processes, this is the opportunity for you.As a Quality Analyst, you will be responsible for monitoring and evaluating customer interactions, providing feedback to agents, and identifying areas for improvement in processes and training programs.Requirements:At least a technical or technological degree or sixth semester of a professional degree.At least 1 year of experience in similar roles.English B2+/C1 level.Job ConditionsIndefinite term contractSalary: $3,000,000 + Commission $390,00042 hours per week (2 days off)Schedule: Sunday to Sunday, 7:00 am to 3:00 amLocation: On-site in Bogotá - ChapineroBenefitsLaika membershipNetflix/Spotify subscriptionsPre-paid healthcare membership (after three months)If you meet the profile and want to join our family, don't hesitate to apply.Additional InformationSeniority level: Not ApplicableEmployment type: Full-timeJob function: Quality AssuranceIndustry: IT Services and IT ConsultingReferrals can increase your chances of interviewing at GroupCOS by 2x. #J-18808-Ljbffr