**Número de la requisición**: 2087247 **Categoría de la vacante**: Gestión Operaciones de negocio **Ubicación**: Bogotá, Distrito Capital de Bogotá Compartir - Trabajos con UnitedHealth Group Estamos creando oportunidades en cada rincón del mercado de salud para mejorar vidas mientras construimos carreras. Y eso significa oportunidades de crecimiento profesional continuo para usted. Mientras le apoyamos con las últimas herramientas, capacitación avanzada y la fuerza unida de los compañeros de trabajo de alto calibre, usted puede continuar siguiendo el camino **del mejor trabajo de su vida. **SM** Reporting Analyst will be in charge of designing business analysis and data recording systems for use throughout the site, and accurately analyze and collect data for various types of business reports. Positions in this function conduct and manage outcomes of various studies that include analyzing, reviewing, forecasting, trending, and presenting information for operational and business planning. They support short and long term operational/strategic business activities - by developing, enhancing and maintaining operational information and models. They also develop and implement effective/strategic business solutions through research and analysis of data and business processes. *Employees in jobs labeled with ‘SCA’ must support a government Service Contract Act (SCA) agreement. **Primary Responsibilities**: - Creation, analysis and maintenance of need based Advance Excel reports & Dashboards - Liaison with leaders for reporting / data requirements and furnish the same - Roster database management within different data bases to ensure data integrity and correlations are properly aligned. **Required Qualifications**: - 2+ years of experience working in a call center and/or transaction site - 1+ years of WFM experience or related BPO areas. - 1+ years of experience with workforce systems such as Avaya, Power BI, CMS, IEX, eWFM, Genesis and/or Blue Pumpkin. - Advanced level of experience with MS Excel (i.e. creating spreadsheets, v-lookups, pivot tables, etc.) and MS Word, PowerPoint, SharePoint, etc. Careers with Optum. Here's the idea. We build an organization, around one big goal; to make the health system work better for everyone. So whether it's how we use the vast amount of health information that has been universally accumulated, or how we guide health or lifestyle decisions, or how we manage pharmaceutical benefits for millions of people, our first goal is to leap beyond the status quo and discover new ways to serve people. Optum, part of the UnitedHealth Group family of businesses, brings together the brightest minds and pioneering ideas about where the health system should go to achieve its greatest potential. Which for you means working in highly productive teams that tackle the most sophisticated problems that really matter. Optum, incredible ideas in an incredible company and a unique opportunity to do the best work of your life.SM **Keywords**: Power BI, Reporting Analyst, Data, Workforce Management, Reporting, Bilingual, BPO, Call Center, Bogota, Colombia. - Información adicional sobre la vacante **Número de la requisición** - 2087247 - **Segmento de negocio** - Optum Global Advantage - **País** CO **Vacante de teletrabajo** - No