Account Management Tracking RepresentativeDirect message the job poster from Lean Solutions GroupTalent Acquisition Coordinator | Organizational Psychologist | Recruiter | International Trade | International Logistics | SalesNon-bilingual candidates won't be considered for this position (English B2 intermediate - C1)About Lean Solutions Group:Hey there, future heroes! If you're looking for an epic workplace, buckle up and get ready to work in a company that provides benefits aligned with your search for professional success.Picture this: you'll join forces with like-minded professionals who are just as passionate and driven as you are, who will push you to new heights and challenge you to become your best version.Prepare to be dazzled by an incredible work environment that inspires creativity and productivity. As a member of our team, you'll have the privilege of working in areas like our Lean VIP and you'll get to brush up on your English skills as you would have a close work relationship with top U.S. companies that will open doors to unimaginable opportunities and international visibility.You’ll gain access to education programs, gyms, hotels, financial Institutions, and more alliances to boost your journey to become the best professional in your area.We believe in the power of a personal and work-life balance; that's why we give you special days to spend your time on the things that matter most, like family and personal passions.Role Description:The Account Management Representatives oversee managing any needs or situations that might arise within the assigned accounts. This includes invoicing and order closing, tracking, appointment setting for delivery and pick-ups, and working with the sales representative in developing new accounts, providing operational and strategic support, conducting meetings and evaluations to identify business opportunities and growth with new clients.Key Responsibilities:Strategic analysis of offers received for load coverage, through negotiation skills and the ability to identify market situations that may influence rate variations, to review the best options and ensure approval of the most competitive rate for each lane.Booking tendered loads received via email.Setting appointments for pick-ups and deliveries.Tracking loads to ensure carriers meet the scheduled pick-up and delivery times.Overseeing any needs or situations within the assigned accounts.Providing excellent customer service to NFI’s clients.Escalating cases to relevant teams within NFI to provide solutions when applicable.Other duties as assigned.Required Skills:Attention to detail.Effective verbal and listening communication skills.Advanced English level (conversational and written).Analytical and problem-solving skills.Proficiency in administrative and documentation procedures.Knowledge of strategies to enhance work productivity.Knowledge of Transportation Management Systems (“TMS”).Proactiveness and organizational skills.Advanced logistics knowledge.Ability to provide and communicate feedback.Ability to work under pressure.Developed sense of commitment.Ability to maintain confidentiality.Problem-solving skills.Adaptability.Ability to prioritize tasks with a sense of urgency.What's in it for YOU at Lean Solutions Group:Career advancement opportunities.Unique chance to connect with international companies.Excellent benefits.Collaborative and inclusive culture.Modern office spaces fostering innovation.Opportunities for learning and skill development from industry experts.Competitive salary recognizing your contributions.Work-life balance with a 40-hour workweek.Paid time off: 2 days per year.Join us in shaping the future of logistics and expanding your career horizons. Apply now to be part of our international team and contribute to Lean Solutions Group's success. #J-18808-Ljbffr