Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential. Title and Summary Senior Managing Consultant, Advisors & Consulting Services, Authorizations & Fraud Subject Matter Expert Job Description Summary The Services team is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast globally, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with strategic insights and recommendations. These services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights from within and beyond its network. We are looking for passionate and talented professionals who share our vision for data-driven consulting to join us and shape the growth of our team. Make an Impact as a Senior Managing Consultant and Authorizations & Fraud Subject Matter Expert As a Senior Managing Consultant and Fraud subject matter expert, you will be a trusted client advisor, leading or advising on Fraud client engagements. You will lead engagement teams to deliver insights and project outcomes. You will provide industry expertise, identify solutions, and guide the team to business-focused recommendations that add value to clients. Responsibilities include managing mid- to senior-level client relationships, engaging proactively in client agendas, and managing relationship risks. You will mentor junior team members and contribute to Mastercard’s knowledge base and best practices. At Mastercard, you will have a significant impact on client transformation and organizational growth. Bring Your Passion and Expertise We value the following core competencies: - Passion: Proactively takes responsibility and guides teams to high-quality results. - Subject Matter Expertise: Recognized as the go-to expert in [insert area], supporting sales and product development. - Problem Solving: Leads teams to identify critical issues and develop business solutions. - Analytic Excellence: Demonstrates strong quantitative skills and problem-solving aptitude. - Project Management: Interested in project delivery and understanding client decision-making. - Client Management: Builds confidence and manages stakeholder expectations. - Communication and Presence: Effectively communicates complex ideas to diverse audiences. - Teamwork: Motivates teams, fosters collaboration, and trains team members. - Commercial Orientation: Identifies opportunities for leveraging expertise and cross-selling. - Leadership: Inspires urgency, ownership, and risk-taking. - Integrity: Upholds Mastercard’s values of honesty and follow-through. - Diverse Perspective: Brings unique skills or approaches to engagements. Qualifications: - Undergraduate or master’s degree - Expertise/certifications in Authorizations, Fraud, Chargebacks - Experience in consulting is a bonus - Experience managing multiple projects and mentoring - Strong analytical and problem-solving skills - Effective communicator in English and local language(s) - Ability to develop relationships with clients - Multi-tasking in a fast-paced environment - Proficient in Word, Excel, PowerPoint; SQL/data skills preferred - Eligible to work and travel in the country of application Corporate Security Responsibility All activities involving Mastercard assets, information, and networks carry inherent risks. Employees must: - Follow security policies - Ensure confidentiality and integrity of information - Report security violations - Complete mandatory security training #J-18808-Ljbffr