2 days ago Be among the first 25 applicants Location: Remote Type: Contractor (Full-time) Compensation: Based on experience (2-2.5kUSD/month) Role Overview: We’re hiring a senior-level retention specialist to fully lead email and SMS marketing for multiple ecommerce brands. This role goes beyond execution—you’ll own the full strategy, setup, and performance of campaigns and automated flows inside Klaviyo. You’ll plan, design, write, and launch complete lifecycle and campaign programs across channels, using advanced segmentation, behavior-based triggers, and A/B testing to drive conversions, revenue, and customer LTV. Key Responsibilities: Manage all email & SMS campaigns and automated flows inside Klaviyo Develop customer journey maps and retention calendars by brand Build and manage advanced audience segments (behavior, lifecycle, etc.) Design, write, and deploy responsive, high-performing emails and SMS messages Create and analyze A/B tests (subject lines, timing, CTAs, etc.) Report performance clearly and adjust strategy based on results Implement list growth tactics like pop-ups, lead magnets, and gated content Monitor compliance (CAN-SPAM, TCPA) and ensure high deliverability Collaborate cross-functionally with brand, design, and growth teams Requirements: 3+ years of hands-on Klaviyo experience (flows, campaigns, analytics) Portfolio of mobile-optimized emails and SMS campaigns Strong copywriting instincts and ability to match brand voice Skilled in segmentation, list management, and lifecycle marketing Fluent in Klaviyo analytics and performance tracking Proactive mindset and ability to manage multiple brands independently Strong communication skills—you can present strategy and results clearly Preferred Skills: Shopify, WooCommerce, or BigCommerce experience Familiarity with Recharge, Postscript, Yotpo, Typeform, or Gorgias Basic HTML/CSS for layout troubleshooting Previous agency or multi-brand experience Fully remote High-impact work with premium DTC brands Team values performance, not fluff Why This Role Stands Out: Full ownership of email/SMS retention across top ecommerce brands Strategic and creative freedom to test, build, and improve Direct impact on revenue through smart retention execution Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Marketing and Sales Industries Outsourcing and Offshoring Consulting Referrals increase your chances of interviewing at Nearshore Business Solutions by 2x Bogota, D.C., Capital District, Colombia $1,500 - $1,500 1 month ago Bogota, D.C., Capital District, Colombia 1 month ago Bogota, D.C., Capital District, Colombia 4 months ago Bogota, D.C., Capital District, Colombia 2 weeks ago Bogota, D.C., Capital District, Colombia $1,500 - $1,500 2 weeks ago Digital Marketing Assistant (Latin America) Bogota, D.C., Capital District, Colombia $1,100 - $1,550 2 days ago Retail Media - Amazon Specialist - Future Opportunities Bogota, D.C., Capital District, Colombia 3 months ago Bogota, D.C., Capital District, Colombia 2 weeks ago Bogota, D.C., Capital District, Colombia 11 hours ago Bogota, D.C., Capital District, Colombia 2 months ago Bogota, D.C., Capital District, Colombia 4 weeks ago Bogota, D.C., Capital District, Colombia 3 days ago Bogota, D.C., Capital District, Colombia 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr