Improve Patient Experiences Patient access and satisfaction are crucial in the healthcare industry. As a User Experience (UX) Lead, you will design intuitive and user-friendly solutions that align with this mission. Your role will involve driving UX strategy from the ground up and having a direct impact on healthcare delivery nationwide. About the Position You will be responsible for designing seamless, human-centered designs that improve patient and provider experiences. This includes conducting user research, interviews, and usability tests to deeply understand their needs, pain points, and behaviors. You will translate complex healthcare experiences into simple interfaces that increase patient engagement and reduce administrative tasks for healthcare providers. 1. Drive the UX design process across our various engagement platforms. 2. Collaborate closely with product managers, developers, and commercial teams to create human-centered designs. 3. Conduct user research and usability tests to inform design decisions. 4. Design wireframes, prototypes, and user flows to communicate design ideas effectively. 5. Help establish and evolve the company's design system.