18 hours ago Be among the first 25 applicants Direct message the job poster from Savant Human Resources | Employee Managment | People Experience Company Description At Savant, we aim for continuous improvement by leveraging technology, talent, and business acumen to exceed expectations. With a legacy spanning over eight years and a firm foothold in the US market, we don't just prioritize operational excellence — we champion the ethos of work-life harmony. Our commitment to respecting personal time is unwavering; when our team's workday ends, so does our correspondence. Join us and experience the respect for personal boundaries that is woven into the very fabric of our culture. About the position At Savant, we are seeking a highly organized and customer-oriented individual to join our team as a VIP Customer Service for a logistics account. In this position, you will play a crucial role in ensuring smooth order fulfillment and providing exceptional customer service to our valued clients. Your primary responsibilities will include - Confirming/reviewing order information (Pick-ups – Delivery) - Communicating with clients to gather additional details as needed - Supporting the dispatch team (as an intermediary with clients) - Building and maintaining customer relationships, resolving issues, and serving as a knowledgeable point of contact for clients. - Building rapport with clients to provide a top-notch customer experience Schedule: Monday to Friday, in a time range from 7:00 a.m. to 6:00 p.m. Requirements - High School diploma or higher-level education - Must have a fluent English level (B2+) - Previous Bilingual Customer service experience is a MUST - Should be a proactive and resourceful person - Detailed oriented person Seniority level - Seniority level Entry level Employment type - Employment type Full-time - Industries Outsourcing and Offshoring Consulting Referrals increase your chances of interviewing at Savant by 2x Sign in to set job alerts for “Customer Service Coordinator” roles. Sabaneta, Antioquia, Colombia 6 months ago Sabaneta, Antioquia, Colombia 6 months ago Customer Service Representative (Colombia) (Remote) Customer Service Representative (Ecommerce/AI-Enabled) Sabaneta, Antioquia, Colombia 6 months ago Sabaneta, Antioquia, Colombia 6 months ago Sabaneta, Antioquia, Colombia 6 months ago Sabaneta, Antioquia, Colombia 6 months ago Sabaneta, Antioquia, Colombia 6 months ago Sabaneta, Antioquia, Colombia 6 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr